About Us
CopeCart is a rapidly growing start-up headquartered in Berlin with our Product Development & Support Center in Lviv (Ukraine). Our focus is on selling digital products such as e-books, coaching, online seminars, tickets, etc. With our diverse and international team, CopeCart is already present in many countries to offer our customers first-class e-commerce solutions and the best possible customer experience.
We enable our vendors to forget the annoying and time-consuming paperwork and concentrate entirely on their business goals. Our sales platform sees itself as a full-service provider that supports the vendor in all phases of the process -- from product listing, sales, payment processing, and accounting to subsequent analysis of comprehensive statistics. We stand for flexibility, creativity, and start-up mentality.
Are you a sales talent, always have an eye on the market, and are you excited about winning customers and building long-term relationships? Then we are looking for exactly you as a Senior Sales Manager (human) for our team!
Your Responsibilities
As a (Senior) Sales Representative (human), you will be responsible for the operational implementation of our sales activities and will accompany the entire sales process -- from initial contact to closing.
Customer Acquisition & Support
- Proactive approach to potential customers (Inbound & Outbound), conducting initial consultations, and building long-term customer relationships.
Manage Sales Process
- Analyze needs, convince customers, conduct negotiations, and achieve closing -- especially in the area of software sales.
Collaboration & Handoff
- Close coordination with the Customer Success / Onboarding team to ensure a smooth implementation.
Networking & Market Presence
- Participation in events and trade fairs for customer acquisition and maintaining industry contacts, especially in the coaching industry.
Sales Strategies & CRM
- Development of new approaches to increase the closing rate and maintenance of the sales pipeline in the CRM system (HubSpot).
Your Profile
- Experience in sales, for example as a Sales Development Representative
- Success in acquisition, customer support, and closing contracts.
- Strong communication and negotiation skills, as well as enjoyment of direct customer contact.
- Technical affinity to support customers in setting up and using our software solutions.
- Fluent German and English; further language skills are a plus.
- Experience with & interest in the coaching industry to meet our target group at eye level and follow the latest trends.
What awaits you at CopeCart
Remote & Flexibility
- We firmly believe that every work environment should be tailored to the employee. Therefore, you can work from anywhere and have flexible working hours on a trust basis.
Responsibility & Freedom
- In your day-to-day work, you will encounter many varied challenges where you can demonstrate a high degree of personal responsibility. Do you have a creative idea or a suggestion for improvement? Feel free to change it. We are always open to innovations, suggestions, and thinking outside the box.
Team Events
- We know that personal interaction is important, and it's even more important to develop team spirit in a 100% remote environment. Therefore, we value team building and organize team events several times a year in different locations.
Company Fitness & Wellness
- We care about the health and well-being of our employees. That's why we have partnered with EGYM Wellpass, which provides access to over 6,300 fitness and yoga studios, swimming pools, as well as CrossFit and bouldering halls throughout Germany and Austria.
Benefits
- We naturally offer corporate benefits and a company pension plan.
Fun & Enjoyment
- Regular coffee chats, a culture of addressing each other informally ("Du"), and various joint activities.
Benefits: Pension Plan, Team Events Remote Model: Remote Country Code: de
