IT Operations Specialist (all genders)

Requirements

Must have:

• Completed training (e.g., Fachinformatikerin, IT-Systemelektronikerin, Kaufmann/Kauffrau für IT-Systemmanagement) or studies in the IT field.
• Ideally, at least two years of professional experience in a comparable position.
• Sound understanding of databases (especially SQL) as well as IT systems and interfaces.
• Experience working with users and external IT service providers.
• Proactive attitude, willingness to take responsibility, strategic competence, and understanding of business needs.
• Excellent service and solution orientation combined with a structured, reliable work approach.
• Communicative and dependable demeanor, both internally and externally.

Responsibilities:

• Main point of contact for our internal IT infrastructure, ensuring stable systems and applications, as well as secure networks.
• Support teams in onboarding to new programs and systems.
• Identification, evaluation, and structured preparation of IT and digitalization potentials.
• Establishment and further development of structured IT service management.
• Central coordination and prioritization of internal support requests.
• Management and monitoring of external IT service providers.
• Support of databases and interfaces, including creation and maintenance of SQL queries.
• Assistance with scripts, automations, and cross-system processes.
• Collaboration with specialist departments and external parties in server and application operations.
• Operational IT tasks within the scope of ongoing business operations, such as supporting users with technical questions.
• Familiarization with the real estate management software DOMUS with the goal of assuming technical responsibility.

Company:

We are the JUSTUS GROSSE group of companies with a passion for real estate and living spaces in Bremen and Northern Germany. At our Bremen location, with around 100 employees, we manage approximately 18,000 residential and commercial units and develop future-oriented real estate projects. Our paperless organization enables flexible working, both in the office and from home. We offer flexible, work-life-friendly working hours, up to 30 days of vacation, company fitness, various benefits, and a strong team spirit.