Automation Support Specialist SPS (m/w/d) - full remote möglich (First-Level-Supporter/in)

Remote
vor 1 Monat
Körber Supply Chain GmbH, 61231 Bad Nauheim, Deutschland, Hessen
Stellenbeschreibung

About Körber\n\nKörber is an international technology group with around 13,000 employees at over 100 locations worldwide, united by a common goal: We turn entrepreneurial thinking into customer success and shape technological change. In the business areas of Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions, and services that inspire. We react quickly to customer needs, implement ideas seamlessly, and create added value for our customers with our innovations. We are increasingly relying on ecosystems to solve today's and tomorrow's challenges. Körber AG is the holding company of the Körber Group.\n\n## Your Role in Our Team\n\n- You will be responsible for remote automation support for our highly complex intralogistics systems.\n- You will remotely support our automation systems (PLC, visualization) for our customers worldwide.\n- As a technical contact person, you will receive error messages from our end customers and independently carry out error analyses/diagnoses and troubleshooting using our remote maintenance software.\n- Documenting service cases in our ticketing system and maintaining a knowledge base are also part of your responsibilities.\n\n## Your Profile\n\n- You have vocational training as an electrical technician, master craftsman, or a comparable qualification.\n- You have good PLC programming skills (Siemens S7, TIA Portal).\n- You are familiar with handling frequency-controlled drives and bus systems.\n- You have good English skills, both written and spoken.\n- You are a team player, have strong communication skills, and act in a service-oriented manner.\n- A high level of service mentality and willingness to learn, combined with strong social skills, characterize you.\n- You are open to occasional on-call duties.\n\n## Your Work Environment at Körber Supply Chain Automation\n\nKörber Supply Chain Automation, headquartered in Leingarten with additional locations in Dahn, Rottendorf, Markdorf & Schwarzenbek, is a general contractor for automated intralogistics systems and dynamic automation projects. We offer our customers consulting, planning, software development, project realization, service, and maintenance – all from a single source. The range of references extends from simple to highly complex intralogistics projects in various industries.\n\n## Your Benefits\n\nWe combine the advantages of a medium-sized company with the benefits of a large corporation:\n\n- Secure job in a growing, future-oriented industry\n- Tax-free benefit for diverse purchases of goods or services\n- "New way of working" with extensive mobile work possible\n- Modern IT equipment at the workplace\n- Monthly employee offers via a discount portal\n- Company pension plan, holiday and Christmas bonus, special leave, anniversary payments\n- An Employee Assistance Program (EAP) – confidential advice and support for health, professional, and personal challenges\n- 30 days work abroad per calendar year within Europe possible\n- Business Bike – also for an additional family member\n- Increased daily allowance for business trips\n- Financial subsidy for on-call duty