IT Support Specialist (f/m/d)

IT Support Specialist | Full/Part Time - from 08.2026 until 08.2027 (1 year) | Berlin, Germany

What's the weather like tomorrow? 🌦️

How much energy will my solar power plant generate this week? Is this flight path safe and efficient? Will there be enough rain to water my crops? As the weather affects many industries' performance, businesses keep a close eye on what's happening in the skies.

At Meteomatics, we're a leading company dedicated to deliver the most accurate weather data to over 400 companies and research institutions worldwide, helping them accelerate the energy transition, reduce the business' impact on the environment, and make products and services safer for society.

We are rapidly expanding in our headquarters in Switzerland and are expanding our reach towards the whole globe.

We are looking for a System Administrator / IT Support Specialist to join our infrastructure team and contribute to the regular operations remotely and provide technical support to our employees in the Berlin offices. The successful candidate will have a strong background in troubleshooting and resolving technical issues, as well as a customer-focused attitude. The job can be full- or part-time.

The job may require occasional visits to the main office in Saint Gallen.

Now, let's talk about you...

As an IT Support Specialist, you will be a key member of our Infrastructure team, ensuring the reliable operation of our IT environment and delivering excellent technical support to our colleagues in the Berlin office. You'll play an essential role in maintaining our systems, resolving technical issues, and contributing to the continuous improvement of our IT services and processes.

Your responsibilities

• Provide first-line IT support to employees in the Berlin office, resolving hardware, software, network, and user-related issues.
• Install, configure, and maintain desktops, laptops, mobile devices, peripherals, and business applications.
• Set up and onboard new employees by preparing hardware, software, and user accounts.
• Troubleshoot and resolve issues across Windows, macOS, and Linux environments.
• Monitor and manage the IT ticketing system, ensuring timely resolution and excellent user satisfaction.
• Assist in monitoring network infrastructure and proactively identify and resolve performance or connectivity issues.
• Support the administration and maintenance of IT systems, devices, and office infrastructure.
• Collaborate with the Infrastructure team to improve IT processes, implement best practices, and enhance security.
• Maintain accurate IT documentation, asset inventories, and knowledge base articles.

Your qualifications

• Bachelor's degree in Computer Science, Engineering or a related field (accepted last years students)
• Experience in IT support, system administration, or a similar technical role (internships or student work are also valued).
• Strong analytical, troubleshooting, and problem-solving skills.
• Hands-on experience with:
  • Windows, macOS, and Linux operating systems
  • Desktop and mobile device hardware and software
  • Basic network infrastructure, including routers, switches, Wi-Fi, and firewalls
• Familiarity with IT ticketing systems and user support best practices.
• Strong communication and customer service skills, with a user-focused mindset.
• Ability to work independently while collaborating effectively within an international team.
• Fluent in English; German is a plus.

What we offer

• Work in a highly motivated international and interdisciplinary team
• Hybrid working environment
• Fun social activities, such as a company ski day & summer events

Meteomatics is a world-leading provider of weather and climate data, passionate about transforming and growing the application of weather information worldwide. We want people who share our mission to help organizations access accurate weather forecasts to realize their business goals and protect lives and property.

As part of our team, you will have a unique and exciting opportunity to help our valued customers gain weather insights across a wide range of use cases, around the globe.

Still reading?

We are looking forward to your application!