Auftragsmanager / Sachbearbeiter Auftragsabwicklung (m/w/d)

Your Role

As an Order Manager / Commercial Clerk for Order Processing (m/f/d), you will be responsible for the complete processing of repair orders--from clarifying activities, creating quotes, and processing orders to invoicing. You will monitor order and delivery status, coordinate timely processes, and initiate necessary measures to ensure a smooth workflow. You will provide professional customer support, act as a dedicated point of contact, and coordinate internal communication with relevant departments. You will support cross-functional tasks, take on work packages in larger projects, and actively participate in short-term and special projects in the after-sales environment. Additionally, you will contribute to the creation of framework and service agreements and help optimize service and process structures.

Your Qualifications

• You have a commercial apprenticeship, such as an industrial clerk (m/f/d), wholesale and foreign trade management clerk (m/f/d), office clerk (m/f/d), or a comparable qualification--ideally supplemented by further training such as a certified specialist (m/f/d) or business administrator (m/f/d).
• You have experience in internal sales, after-sales, or project management, as well as proficient knowledge of SAP and MS Office, especially Excel.
• Ideally, you have expertise in export business, handling tenders, or public clients.
• You work independently, conscientiously, and in a structured manner. You are resilient, possess strong communication skills, and have excellent organizational talent.
• Very good German and good English skills complete your profile.

What We Offer

• Work-Life-Balance: Enjoy flexible working hours with home office options.
• Job Security at a Market Leader: Few companies offer the security this one does.
• Onboarding: Your experienced colleagues will be there to support you during your onboarding.
• Development: Numerous further training and development opportunities are available internally.
• Versatility: Look forward to exciting and varied tasks in a dynamic environment.
• Team Spirit: Expect flat hierarchies, short decision-making processes, and appreciative collaboration.

Interested in this position? We look forward to receiving your application. Please send us your documents. For questions, Franziska Wild is available at 089 954 287 104.