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- Software Implementation Specialist - DACH (m/w/d) - Cologne
Requirements
Must have:
- Fluent in German and English (both written and spoken)
- Experience in project or change management, ideally within a SaaS or software environment
- Already gained some experience from working in a fast-growing SaaS company
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
- Highly organised with strong attention to detail
- Based in Germany, Austria, or Switzerland
- Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
- Willingness to occasionally travel within the DACH region for onsite client visits
- Bonus point: Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customise Provet to each customers clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
At Nordhealth, we are the leading provider of cloud-based Practice Information Management Software to veterinary and therapy professionals. Our team has grown significantly over the last three years, and we are on a mission to enable healthcare professionals to deliver better patient care. Were a remote-first company headquartered in Helsinki, Finland, offering flexibility, competitive compensation, and opportunities for learning and professional growth. Join us in making an impact in digital healthcare!