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- Software Implementation Specialist M/F/X - Berlin
Requirements
Must have:
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Based in Germany, Austria, or Switzerland
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Fluent in German and English (both written and spoken)
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Experience in project or change management, ideally within a SaaS or software environment
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Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
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Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
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Highly organised with strong attention to detail
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Willingness to occasionally travel within the DACH region for onsite client visits
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Bonus point - Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customise Provet to each customers clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
At Nordhealth, we are the leading provider of cloud-based Practice Information Management Software (PIMS) for veterinary and therapy professionals. We have experienced significant growth, with more than 50,000 professionals relying on our software to treat over 20 million patients globally. Headquartered in Helsinki, Finland, our remote-first company promotes collaboration among a diverse team of over 460 employees. We are committed to enabling healthcare professionals to provide better patient care and aim to support over 200 million patients by 2030. We offer a meaningful industry role within a fast-growing global company, competitive compensation, flexibility, and real opportunities for professional growth.