Requirements
Must have:
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Based in Germany, Austria, or Switzerland
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Fluent in German and English (both written and spoken)
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Experience in project or change management, ideally within a SaaS or software environment
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Comfortable working in a fast-moving organization where priorities shift and adaptability matters
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Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
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Highly organized with strong attention to detail
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Willingness to occasionally travel within the DACH region for onsite client visits
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Bonus point: Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customize Provet to each customer's clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
At Nordhealth, we are a leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. We have grown our Annual Recurring Revenue and team size significantly, impacting over 20 million patients annually across 35+ countries. As a remote-first company headquartered in Helsinki, Finland, we are seeking a driven Implementation/Client Onboarding Specialist to join our DACH team. We value continuous improvement, diverse teams, and autonomy to drive collaboration. We offer competitive compensation, remote-first working, and opportunities for professional growth in a rapidly developing industry.