Teamlead Sales (m/w/d)

About PAQATO

Since 2016, PAQATO has been dedicated to elevating the customer experience in e-commerce after-sales. As an innovative SaaS company, we develop a platform that connects and delights retailers and customers even after the purchase. With over nine years of successful development, we are on the path to becoming the leading after-sales platform for the European e-commerce mid-market -- a mission we drive with passion and innovation. To achieve our growth goals even faster, we are looking for a dedicated and motivated Teamlead Sales (m/f/d) to help us reach the next level.

If you have a passion for sales, enjoy leading a motivated team, and strategic new customer acquisition is one of your strengths, we look forward to your support! Together, we want to shape the future of after-sales.

Responsibilities

• Leading and developing our sales team: You will lead a motivated team of sales professionals and set clear goals and strategies together.
• Strategic new customer acquisition: You will be responsible for acquiring new customers, developing sales processes, and engaging in direct conversations with potential clients.
• Holistic sales process: From the initial contact, product presentations (online), to offer creation, contract negotiations, and closing -- you will manage the entire sales cycle.
• Customer retention and upselling: Together with our Customer Success team, you will develop strategies to retain existing customers and identify cross- and upselling potentials.
• Team collaboration: You will work closely with Marketing, Product Management, and Customer Success to continuously optimize the sales strategy.

Qualifications

• Completed university degree or completed commercial vocational training.
• Several years of experience (at least 4 years) in B2B sales, ideally in the SaaS or e-commerce sector.
• Proven leadership skills and experience in managing a sales team.
• Excellent communication and presentation skills in German and English.
• Negotiation skills, closing strength, and a hands-on mentality.
• Technical understanding and affinity for e-commerce tools.
• Independence, flexibility, and the willingness to continuously develop yourself.
• Ideally, an existing network in the e-commerce environment.

Benefits

• Hands-On Team Spirit: Our team consists of all-stars who want to grow together -- we are looking for talents who drive topics independently and proactively, without losing sight of team success.
• Flexible working hours & location: Whether home office or office -- we will find the right working model together (1-2 days presence per month in Münster).
• Team events: Whether at a table tennis match, after-work beer, or other joint activities -- fun is a must!
• Exciting location: The [whyit] Campus is home to many tech-focused companies. Here, we benefit from neighborhood collaborations and many creative minds.
• Our mission: Every day, our tool ensures 'Customer Happiness,' which is palpable and gives us even more power.

If you are eager to contribute in an innovative environment, lead our team, and shape the future of after-sales in e-commerce together, we look forward to your application!

Apply now and become part of our successful team at PAQATO!