Sales Operations Manager (m/w/d)

About Feilo Sylvania

Feilo Sylvania is one of the leading full-service providers of lighting solutions for private, professional, and architectural use. Sylvania, the leading brand of the Feilo Sylvania Group, builds on more than a century of experience in the manufacture of lamps and luminaires and offers state-of-the-art products and systems as well as consulting and services at the highest level for the public, commercial, and private sectors. Worldwide, the group develops and markets high-quality and energy-efficient solutions for the individual lighting needs of its customers.

Responsibilities

• Strategic Business Development: Responsibility for the development and implementation of operational strategies in an international environment.
• Customer Service Leadership: Leading and further developing the customer service team to ensure excellent customer support.
• Project Management Control: Taking operational responsibility for project managers and their contribution to company success.
• Process Optimization: Analysis and improvement of internal processes for increased efficiency and quality assurance.
• Stakeholder Management: Close cooperation with sales, technical departments, and management to coordinate strategic goals.
• Controlling & Reporting: Responsibility for operational KPIs, margin control, and continuous sales controlling.

Qualifications

• Education & Experience: Completed technical degree or comparable qualification; at least 5 years of management experience in a matrix organization.
• Operational Excellence & Process Optimization: Responsibility for the continuous improvement of processes, resources, and KPIs to ensure quality, efficiency, and scalability.
• Strategic Implementation & Collaboration: Translation of corporate strategy into operational measures and close coordination with executives from Sales, Finance, and HR to identify growth and efficiency potentials.
• Team Leadership & Organizational Development: Building and leading high-performing teams, fostering a culture of continuous improvement, and active talent development and succession planning.
• Innovation & Digitalization: Introduction of new technologies for automating operational processes and digitizing workflows to increase innovation capacity.
• Cost Control & Budget Responsibility: Management of operational budgets, identification of savings potentials, and ensuring the profitability of the responsible units.
• Change Management & Transformation: Leading change projects with a focus on sustainable implementation and active involvement of employees in transformation processes.

Benefits

• An interesting role with a lot of personal scope for development.
• A dynamic, open team with flat hierarchies.
• Comprehensive on-the-job training.
• An exciting, international corporate environment.
• An attractive salary package consisting of collective pay and performance bonuses, as well as a company pension plan.
• Good work-life balance through flexible working hours and the possibility of home office.
• Further training opportunities.

Have we made you curious? Then we look forward to receiving your written application!

Feilo Sylvania Germany GmbH

About Feilo Sylvania

Feilo Sylvania is one of the leading full-service providers of lighting solutions for private, professional, and architectural use. Sylvania, the leading brand of the Feilo Sylvania Group, builds on more than a century of experience in the manufacture of lamps and luminaires and offers state-of-the-art products and systems as well as consulting and services at the highest level for the public, commercial, and private sectors. Worldwide, the group develops and markets high-quality and energy-efficient solutions for the individual lighting needs of its customers.

Sylvania Benefits: Pension Plan Remote Model: Hybrid Country Code: de